Refund Protection now available in the USA (and for even more UK events) 🇺🇸 🇬🇧

Refund Protection is now available for even more events!

USA and UK companies, charities and not-for-profits can now all opt-in to ticket protection, a feature that was previously only available to UK VAT-registered companies.

1. Reduce admin: Refunds and payouts are all handled directly by our protection partner, XCover. Zero stress.

2. De-risk purchases: Increase checkout conversion by giving peace of mind to your ticket buyers. Bliss.

3. Earn revenue: You’ll make commission on every Refund Protection purchase added. That's easy-peasy profit!

How does it work?

✅ Your ticket buyers can choose to add protection at checkout. The cost is paid to you upfront, alongside their ticket purchase.

💰 You’ll then be billed for a portion of that protection as part of your ticket fees, and you keep the remaining percentage. Simple.

🧘 If a buyer can no longer attend and their claim qualifies, they contact XCover directly. XCover handles the refund and all the admin, so you don’t have to lift a finger.