Product changes and new features from Ticket Tailor

Make sure your buyers don't forget your event with SMS and WhatsApp event reminders!

Tom avatar
Shared by Tom • May 14, 2026

You can now offer SMS and WhatsApp event reminders at checkout, so your ticket buyers get a helpful nudge 24 hours before your event.

What buyers get:

  1. An instant WhatsApp/SMS confirmation message after booking
  2. An WhatsApp/SMS reminder 24 hours before each event

Handy for them. Reassuring for you.

How pricing works

Sending reminders costs 10p per event, per order.

So, if a buyer books:

  1. One event → 10p total
  2. Two events in the same order → 20p total

As always, the price your buyer pays is fully under your control.

P.S. This feature is currently only available to UK box offices