Product changes and new features from Ticket Tailor
Win back abandoned baskets with the new basket expired webhook 🛒
Shared by Jonny
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You can now build your own expired-cart workflow, so you can follow up with buyers who added tickets to their basket but didn’t complete their purchase.
The new basket expired webhook fires whenever a basket times out before checkout is finished.
Connect it to your email or marketing tool and you can send a winback campaign to bring those buyers back, so the tickets they thought about don’t go unsold. It’s a popular request from Event Creators, and it’s live now!