Product changes and new features from Ticket Tailor

Ban email addresses on checkout

Rhio avatar
Shared by Rhio • February 11, 2025

You can now ban specific email addresses to prevent certain people placing orders.

To add an email address to your banned list:

  • Open your 'Settings'.
  • Select 'Banned emails' from the left-hand menu.
  • Enter the email address of the buyer you want to block from buying tickets.
  • Optionally edit the error message you'd like to show if this customer tries to buy a ticket.