Latest product updates

Long dropdown lists can be tricky to navigate, especially when you're asking ticket buyers to select from many options. To make this easier, we’ve introduced searchable dropdowns at checkout.

Now, when a dropdown has more than 10 options, buyers will automatically see a search box—making it quicker and simpler to find the right answer.

You can now add clean, professional-looking divider lines to your event descriptions using the new horizontal line option in the text editor.

☝️ Like this!

This makes it easier than ever to break up sections of content like itineraries, FAQs or testimonials – helping your attendees scan and understand your event information at a glance.

With just one click, you can now create a neat visual break in your content, giving your event page a more polished and easy-to-read layout. ☺️

Based on the FTC Rule on Unfair or Deceptive Fees (aka the “Junk Fees Rule”) which came in to effect on the 12th May, 2025, the total cost your buyer pays (including booking fees) is displayed upfront for events selling tickets in USD.

We’ve added 18 new default images you can use when creating events – just scroll through the selection to find one that fits your vibe.

If you're using an older image, don't worry: it’ll still show up until you pick a new one. Once you switch, it’s out with the old and in with the new!

Go on, create a new event to check them out!

You can now add Conversion API tracking to your Meta pixel tracking for stronger, more reliable Facebook ad tracking.

Head to your connect apps page to set it up.

You can now add social media icons to your box office – these appear in the header of all pages and allow you to link to your accounts.

Head to your Box office design settings to add links to your Facebook, X (formerly Twitter), Instagram, TikTok, YouTube, and LinkedIn profiles.

Now your event listings and event pages can help you build and cultivate your audience across many channels. 🌍

You can now set bundles to "Hide until another ticket type is running low", so you can use all the power of bundles with your tiered pricing strategy.

Your box office has always been a place where you can create your events YOUR way - and we’re excited to launch an upgraded box office design experience with a more intuitive editor plus more flexible options for customisation.

Choose from some fresh, attention-grabbing, designer themes, and customise them with your brand colours, and logos.

👉 Design your box office

We’ve teamed up with Stripe Tap to Pay, to offer quick and easy contactless payments for your tickets - right from your phone!

Get set up in 3 simple steps:

1. Set up a location in Stripe
2. Set up Tap To Pay in Ticket Tailor and your Stripe account.
3. Add or edit a check-in app user to ‘Allow user to place in-person orders’

For a more detailed look, check out the full set up guide.

Tiered ticket pricing allows you to schedule higher priced tickets to come on sale when another ticket is running low about to sell out.

When setting up your higher priced ticket, expand 'Advanced settings' and check the box that says 'Hide until another ticket type is running low'. Then select the ticket you want to replace, and set a buffer quantity, when you want it to kick in (we recommend around 10). You can chain multiple tickets in this way if you have a number of pricing tiers.

Don't forget, if you want the other ticket to disappear, you can set it "Hide when sold out".